Product received and charged within 24 hours. I used it for a day and a half (3 brushes) and the battery sat down on the 4th use. Recharged and it was fine for about a week before it started having problems again. In general, the battery discharges very quickly. After a month of use I came to the conclusion that the bluetooth should work and drain the battery. I've gotten to the point where I leave the stylus on the charger all the time when not in use. And it's not a 100% solution either. I still pulled the handle out of the charger and it has a dead battery. I wanted my money back with the 60 satisfaction guarantee but it says I need the original packaging which I no longer have. Another option is to send it in for repair. But I am a little annoyed that I have to pay shipping to fix something that was faulty when I received it. While most companies are willing to pay to have a defective product repaired or replaced under warranty, Oral-B will not. I really liked my previous Oral-B, but this one has major flaws.
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