It's easy for me as an end user of this software because it has all my customer information already in there! I can just go into one place instead if looking through several different places when searching or adding new data about each client that needs repairs done at our business location (we are mostly auto mechanics). Sometimes we have issues with things not loading correctly but usually after waiting around 15 minutes everything loads fine again so no big deal here either way.- Easy accessability- Great Customer ServiceI would say most people who use computers wouldn't know what they're doing otherwise unless you tell them how something works beforehand which isn;t always possible since everyone learns differently sometimes especially older users like myself-.