I bought it as a gift for my wife, everything is fine, there are no complaints at all. Inserts - for an amateur, I like plugs more, but by the way, plugs are worse in terms of characteristics than inserts. The sound is like holding the phone to your ear, you can hear it well in both directions, even on the street of norms. On a note, the sound starts to deteriorate when the earpiece starts to sit down. And then we sinned on marriage)))
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