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Review on ReelSonar by Jason Bell

Revainrating 2 out of 5

Online Shopping at ReelSonar Leaves Much to Be Desired

Finding ReelSonar's online shop was thrilling for me as an enthusiastic outdoorsman. However, my interactions with the business were largely unsatisfactory. To begin, the interface was clumsy and unintuitive. The search bar was unreliable and there was no obvious indication of where to look for individual items. When I located the item I wanted to buy, I was dismayed to learn that it was sold out. To see if they could help, I chose to call customer service. However, the service was unresponsive and took too long to respond. It took them a few days to get back to me, and when they did, all they said was to keep watching the website for stock updates. After much deliberation, I chose to order something else that was still available. Nonetheless, it took more than two weeks to get here, and that included paying extra for express delivery. When it did arrive, I discovered that it was broken and useless. Overall, shopping at ReelSonar's web site was a terrible experience for me. My experience with the website, customer support, and the resulting damaged product was all negative. If you're looking for a dependable and efficient online shopping experience for outdoor sports and activities, I wouldn't suggest this business.

Pros
  • Products for the Outdoorsman, with a Huge Variety to Choose From
Cons
  • It's possible that some products are sold out.