Received the product and it had some problems. I spoke to the people at Greentouch in China and they were unsuccessful in trying to resolve the issue over the phone. They immediately sent a replacement which they tested to make sure it was good (they sent me a video) and I received it in just a few days. This worked great, no problems at all. The only reason for exactly 4 stars is probably because I haven't calibrated it and it's off by about an inch. For my use this is not a problem at all. They stood behind their product and got it right!
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