The best thing about this software is its ability as an aggregator where we can manage our data easily in one place. It has a lot of features which help us on day to day basis like check out management etc. I don't think there are any major issues with it but if you have used other softwares then comparison will be easy because they also provide same kind of functionality so go through their demo before finalizing anything else. We use this tool mainly for managing different departments e.g sales, marketing department etc.