And to make things worse, ARKTEK's customer service was appalling. They were unresponsive and useless when I tried to get in touch with them, which left me angry and disappointed. Before I eventually got a response, I had to reach out to them several times, but that did not help my problem. In terms of quality and client support, ARKTEK falls short of their rivals. There are other online retailers that offer better goods and more dependable customer support, so I wouldn't advise patronizing ARKTEK.