The software is very user friendly. It is easy to navigate and set up. We have not had any problems with Minotaur. The software is very reliable and it is easy to use. We are able to track our inventory very effectively and it has allowed us to eliminate errors. I do not like the layout on the web version. It is very difficult to navigate and to pull information. I wish that the software was easier to use for the customers. Minotaur has given us the ability to track our inventory very effectively. It has allowed us to minimize errors and it has allowed us to eliminate manual labor.