I like how easy it is to view all of our community impact scores! The platform allows me to create customized scorecards for specific organizations, departments or areas within my organization. It can be used in tandem with other social media platforms as well! There are some minor bugs that need to get ironed out but they're working toward making improvements. Overall, this software works great and makes creating reports/scorecards very convenient. We've been able to easily track our metrics including number of engagements, shares, likes etc. This has helped us measure success when we use these metrics across different programs.