I was actually looking for a product that simply attaches to a dog's collar and communicates directly with my phone, but the additional device (controller) isn't too tiring. For the most part, however, installation and pairing were straightforward. Initially there was a small problem with the pairing. I don't know exactly what the problem was, but after calling the company the next day everything worked without any problems. Accuracy like 50 feet. This indicates that the dog will frequently be in and out of the safe area even when lying motionless in the house. I think it has more to do with the GPS satellite signal than the product itself. When you're away from home the accuracy seems to improve. I haven't used it enough to give me a baseline of battery life, but I'd say it's around 4 hours. Around this time it tends to lose contact. I can say that their customer support is very responsive. Less than a week after my purchase I had another problem (caused by me). After notifying the company, I was kept up to date via email and phone until the situation was resolved. Overall I'm happy with my purchase despite the limitations.
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