When my package arrived, the box was destroyed. Looks like they sent someone else and he came back. The wheels didn't move because the place you put them in was bent. The bottom rail was bent so the pallet could not be pulled out. No assembly instructions, although there is a specific way the shelves must fit in. I immediately contacted the company to exchange them, after two weeks nothing was done, no collection (they expected me to find the right box). as the one it came in was destroyed) and no exchange was made I told them just forget it I will use it as I have it because I needed it when I ordered it and couldn't wait any longer. I believe they wait and don't do anything if they know you need to use it when you receive it otherwise you wouldn't order it. Wouldn't order from them again.
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