This laptop comes with Windows S which I removed so I can decide which apps and programs I want on my computer, not just Microsoft approved apps and programs. I also had to update/install the Mail app for it to work properly. Windows S is a little disappointing if like me you're really computer savvy. I had to figure out why I'm getting error codes on my new laptop and how to fix them, but everything is running smoothly now. The laptop is fast, light and works exactly how I want it after removing the S from Windows 10. I'm not sure why another reviewer said it was a scam unless she was as disappointed as I was when I first started it, but it's not. neither the fault of the seller nor HP. You just have to figure out how to work with a program you're not familiar with. I happened to see the same laptop for less money from other sellers.
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