I like that it is easy to use, has good customer support as well! It's free for small businesses with up-to 10 users or less than $10/month per user after which you can upgrade your plan if needed but this shouldn't be necessary since their plans fit all needs perfectly so far :) The only thing i dislike about vira was when they first launched there were issues regarding speed etc however these have been resolved now thankfully! Their service works great overall though sometimes things do take time - especially during peak hours where loads get higher then normal due to more people using Viras services at once!! This isn’t always an issue tho because normally its not too busy around those times either :).