I bought it used. I had a funny cosmetic issue and the tray got stuck, but I'm not saying yours will come the same way. **REPEAT: YOUR SYSTEM MAY BE DIFFERENT FROM ME.** That's how mine came about. Luckily for them, we are good at dealing with such issues. Although very satisfied. Plays like a charm. Nobody is perfect, and this Xbox is definitely not perfect. But I guarantee I'm playing Halo 4 right now with no issues! Change from 4 to 5 stars!
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