I like the dashboard that gives you a quick view of the overall health of the application. Also, the ability to create rules and alerts is a huge plus. I wish there were more rules and alerts available. The support team is also great. I wish they had more rules and alerts available. We are solving the problem of being able to quickly identify when someone is trying to access a prohibited website, and we are also solving the problem of being able to quickly identify when someone is trying to access a prohibited website.