The wired cameras took days to install, requiring drilling holes in the house and purchasing several expensive 100ft Ethernet cables. The console arrived with outdated firmware and updating the firmware is a painful process. The software that controls the cameras and provides playback is neither intuitive nor difficult to use. The console's audio output port is defective and technical support was unable to resolve the issue. Overall, this product has great potential but is ultimately underdeveloped due to software issues and poor tech support.
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