My recent experience at FUGJAOJO left me feeling let down, which is surprising coming from someone who has used a wide variety of beauty products and shopped at a wide variety of online sites. My experience was not in the least bit satisfying, despite the company's assertions that they provide carefully selected cosmetic items and an amazing level of customer service. To begin, the overall quality of their items was not quite as high as it could have been. My skin was left red, flaky, and irritated after I used the new skincare products I bought since they were too harsh for it. I was left with an unsatisfactory finish after using the cosmetic products because they had low pigmentation and were difficult to apply. I was expecting much higher quality products for the amount of money I spent. In addition to that, the customer service that FUGJAOJO provided was subpar. When I tried to voice my issues to their support personnel, I was received with comments that were condescending and not helpful. They did not offer a refund or swap for the defective products, and they were more concerned in shifting blame than in finding a solution to the problem. My experience shopping at the FUGJAOJO online store was, on the whole, not very satisfying. Their promises of providing quality beauty items and excellent customer service were not fulfilled, and as a result, I was given products of inferior quality and support that was of little use to me. If you are searching for beauty goods that are of a high quality and reliable, I would suggest going elsewhere. I would not recommend shopping at this store.