The player did not work immediately. After jumping through hoops I was finally able to recognize my computer but it only allowed me to open files in File Explorer and view the files. He never played any of them. Tried 5 different players. This is not for the US. "Instructions" is a joke. A small folded piece of paper asking you to go to their website and look for solutions. There are no FAQs on the site, but you can email the support team. It has a list of tasks to choose from, which should tell you something. They know about these crappy players' problems, but don't bother to fix them. And if you're aware of the issues, how about some FAQs so your users don't have to wait until they maybe get an email from a support email. After 3 hours of frustration I packed it up for a return. Do yourself a favor and avoid disappointment and choose a brand name. Here's what I'll do.
MasterBox Q300L Micro-ATX Tower with Magnetic Dust Filter, Acrylic Side Panel, Adjustable I/O & Ventilated Airflow, in Black
40 Review
Zalman Z3 M ATX 💻 Tower Computer: A Compact and Powerful Machine
77 Review
Fractal Design Define R5 - ATX Mid Tower Computer Case - High Airflow and Silent Optimized - Includes 2x Dynamix GP-14 140mm Silent Fans - Water-Cooling Ready - Black
43 Review
Computer case be quiet! Pure Base 500 black
32 Review
Enhanced Sound Blaster Play! 4 Hi-res USB-C DAC and Sound Adapter with VoiceDetect Auto Mic Mute/Unmute, Dual Noise Cancellation, Bass Boost, Dynamic EQs | Ideal for Windows PC Video Calls
13 Review
Creative Labs Sound Blaster Play! 3 External USB Sound Adapter - Compatible with Windows and Mac - Plug and Play (No Drivers Needed) - Enhanced 24-Bit 96Khz Playback Upgrade
53 Review
Enhance Your Gaming Experience with Sound BlasterX G6 Hi-Res DAC and USB Sound Card!
17 Review
BEHRINGER UM2 Audio Interface with XLR/TRS, 1/4", USB, and RCA – Black, 1-Channel
62 Review