Its very easy for newbie's like me, who have no technical knowledge of computers or networking devices at all! The interface was super user friendly with many features that I can't even begin describing here (I'm only using it as an answering machine).
It has been great so far but some things need improvement such us; 1) when you are having multiple calls going through your system simultaneously sometimes there will be disconnections between them2.) Sometimes if someone doesn’t answer within 3 rings after pushing '1' then they might never hear from person calling3.). Also sometime recordings don´nt record properly which leads people not being able get hold back information about clients/customer problems etc..But overall its still good software!! If anyone needs one let yourself experience what this amazing product does once used -its definitely worth every penny spent.