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Review on Outside Voice by John Roberts

Revainrating 5 out of 5

Great Platform To Connect With Remote Employees

The capability to connect with people in India through whatsApp is very easy using outside voice tool. In fact, we are able to reach more potential customers this way as compared to other methods like phone calls or door-to-door surveys etc. I would say there's nothing bad about it but if one wants to integrate their survey platform into WhatsApp then they'd better consider purchasing an add-on for WhatsApp rather than use just any third party service which will cost them lots of money at time when budgets aren't big! It costs some amount per participant so be aware before deciding whether its worth your investment. We're solving marketing problems by providing high quality feedbacks on customer experience via whatsapps messaging feature hence no need to go out physically and talk directly to person that has complained. I love the simplicity of this software. It is easy to use and has many integrations with various platforms like Salesforce, Google Sheets, Slack, Zapier etc. The support team is also very responsive. If you are looking for an AI chatbot solution, then look no further. They have a great product and great customer service. Not much to dislike. We are using this tool to create a bot which will help us in our day-to-day tasks. We are able to automate some of our repetitive tasks by creating bots.

img 1 attached to Outside Voice review by John Roberts



Pros
  • Easy integration works seamlessly
  • Great user interface
  • Good documentation & tutorials available online.
  • Lots Of Integrators (SalesForce Chatter/Zendesk)
Cons
  • Some cons