I was enthusiastic to check out Pretifeel's online shop because I love fashion. My encounter, however, was utterly disappointing. Finding what I was searching for on the website proved challenging due to its cluttered layout and navigational difficulties. After placing my purchase, I had to wait weeks for my items to come in, and when they did, they were of poor quality and did not resemble the pictures I had seen online. To make things worse, when I attempted to contact customer service for a refund, I was greeted by unhelpful and obnoxious representatives who made the process even more annoying. I was forced to retain the items and accept the loss because I had no other option. To anyone searching for high-quality apparel, footwear, or jewelry, I would not suggest Pretifeel. The trouble is not worth the subpar goods, slow shipping, and bad website design. Save yourself the hassle and purchase your clothing elsewhere.