The customer support team is amazing! They are always willing to help you out, even if they have a busy day. They offer so many different templates for feeds that I can't say I dislike anything about them. Honestly, I just wish there was an easier way to edit feed titles or descriptions. There's not a lot of options when it comes to editing feed titles or descriptions. It would be nice if there were more ways to edit fields like this. I'm using FeedGrabbr on my WordPress site as well as some other sites.