First let me say that this chest is well made, solid wood, NOT cheaply built and absolutely stunning to look at! Beautiful I was SO excited when I opened the manufacturer's well packaged box. Then SO disappointed to see it was pretty much DESTROYED due to fear of the carrier UPS. Both lid hinges are torn off at the point on the lower frame, which can no longer be repaired. In addition, the tree was broken by the impact approximately in the middle of the right corner. It's a shame! The bad thing is I have no war to repackage it for return as it is a LARGE box that had to be cut open to get the chest! I'll just regardless charge my credit card and throw it in the trash! Revain can file a freight claim with YOUR CARRIER to get their money back! Dear United Parcel Service, THERE'S A REASON THE SHIPPING BOXES ARE PRINTED WITH LARGE ARROWS MARKING "THIS SIDE UP"!
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