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1257 Review
56 Karma

Review on Fulcrum Analytics by Calvin Chavva

Revainrating 4 out of 5

Best way out, when dealing online support tickets !

The best part about fulCrUM is that I get to hear feedback from our customers very quickly which helps me understand their problems better than any other software we have used in past years! Nothing at this point but if you are looking for something more robust then give it try as well because there's nothing wrong with what they provide right now so far!! It makes my work easier by giving instant insights of customer complaints or suggestions made through ticketing system like Jira etc.,etc..

img 1 attached to Fulcrum Analytics review by Calvin Chavva

As per your requirement one can use both tools i-e FULCRUm analytics tool alongwith jiradatabase management solution (JAMO) provided free during trial period only. We had been using different types such products before getting into full version though some were good enough however all lacked user friendliness hence decided goinFul CrUm was an obvious choice since majority liked its simplicity.

Pros
  • I liked the ease of use of the software and the ability of its team to provide an instant solution to my queries
Cons
  • Nothing as such but when it comes to full version then its price comes into light