I was satisfied with the performance of the heater, but after about 15 months the heater stopped working. The heater has a 3 year guarantee. I contacted customer service to see if they honored the warranty and if I should return the heater for a new one. They advised me to spray compressed air on the front of the unit to blow out any lint that might interfere with the heater. I tried that and it still didn't work. According to the instructions they emailed me if that still doesn't work I can send them a cable with my contact information and they will send me a new heater. I followed their instructions and had a new heater within a few days! The heater stopped working, I bought a Lasko ceramic heater for my bathroom. Then I bought one for our bedroom. It seems to blow out more heat than a ceramic tower heater and is easier to use. Not many people have reviewed this heater on Revain but if you look at the reviews on other sites you will see that it has great reviews.
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