I absolutely love their customer service! They are always extremely helpful and accommodating when it comes time for me to get my photos taken at BeaUpix. Their studio is very clean and they even provide coffee or tea before you arrive so that you don't need to waste any precious photo shoot minutes trying to find something to drink. The staff does not seem like they're all working together as much as there should be. There's definitely some kind of hierarchy amongst them which makes things difficult because everyone seems to want to take charge sometimes rather than follow directions/suggestions from others. Sometimes they may also forget what day/time we booked if we book through their website (which usually gets lost). But otherwise everything was great!