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Corey Soto photo
United Kingdom, Belfast
1 Level
721 Review
41 Karma

Review on SYMIK by Corey Soto

Revainrating 2 out of 5

My Encounters with the SYMIK Online Store Should Serve as a Warning to Others

My experience led me to believe that the SYMIK online store would live up to my expectations. On the other hand, my interactions with this company have left me feeling let down and aggravated. The quality of their products as well as their customer service leaves a lot to be desired, despite the fact that they have an excellent assortment of toys and games. After placing an order with SYMIK, I couldn't wait to give their drone a try. But when I finally got it in my hands, I found out that it was broken and wouldn't fly the way it was supposed to. I tried to get in touch with their customer support team, but they did not respond to my calls or emails for several days. Even though the product had a defect, I was told that I would be responsible for paying for return shipping as well as a restocking fee when I finally got a response to my inquiry. In addition, their website is often difficult to understand and browse, which makes it tough to get the information that you are looking for. It is difficult to justify making a purchase from SYMIK due to the company's poor quality control and customer service, despite the fact that their range of toys and parts may appear to be outstanding. In summary, my encounter with the SYMIK online store should serve as a lesson to prospective customers. Their lack of quality control and poor customer service can lead to aggravation and disappointment, despite the fact that they may give the impression of being a fun and exciting place to shop. As an advanced user, I strongly recommend that others exercise caution if they are thinking about making a purchase from SYMIK and look into other options that provide a higher level of both quality and service.

Pros
  • Entertaining for young and old alike.
Cons
  • There may be a holdup in shipping.