My experience as a Phorecys customer has been quite negative. My experience was the complete reverse of their claimed dedication to superior customer service. I was left feeling disappointed and dissatisfied since the personnel I spoke with were unresponsive and unable to assist me. Moreover, their supposedly innovative emphasis did not trickle down to their products, which were dull and unimpressive. As a whole, I do not endorse Phorecys, and I will not be patronizing the store again.