I like the fact that the software is very user friendly and the support is excellent. I also like that the software is very easy to use and the team is very helpful and knowledgeable. I dislike that the software is very expensive and the support is not as good as I would like. I would recommend this software to anyone that is looking for a great software that is easy to use and has great support. I am solving the problem of keeping track of all of our clients and making sure that we are doing what we are supposed to be doing.