I like that it's easy to use and that it's integrated with other programs. I also like that it's intuitive and quick to learn. I dislike that the customer service is not great. I've had to call them multiple times to get a simple issue resolved. I don't know if this is because it's a small company or what. I highly recommend this program. It makes tracking the progress of trainees through the program simple. It also helps with the paperwork that comes with the program. It is a very convenient program and I've heard that it has a lot of features that other programs don't have. I've used it for over a year now and have found it to be reliable and easy to use.
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