I like springbuk because it's easy to use for all my clients. They provide the services needed for our business. You can't go wrong with this program. It does what we need and when we need it. They do not overcharge for their services. We are able to get the information we need without having to pay exorbitant amounts of money. We have had no issues with springbuk. I would recommend them to anyone looking for a quality service provider. We have been able to utilize springbuk to help us make decisions on how to run our business. I like how easy it makes creating dashboards for our clients! It's also very customizable so you can create custom reports or just have an off button if needed (which we use sometimes). Sometimes there are some bugs when working offline but nothing major - they do respond quickly though once identified/fixed. We've been able solve all of my client needs without having them go through another vendor first which saves us time & money too :).