napa screw or autozone or whatever in bs retail stores with bad customer service. You know who provides the best customer service, we are the consumers who write the reviews. So these brakes rule. Far better than Napa could ever come close to. I have them on my 05 Ram 1500 automatic 4x4. I'm in the mud and keep starting/stopping. Lots of short trips back and forth throughout the day, so lots of braking. I would definitely recommend her.