I like how easy it was to set up our accounts/payments and also the fact we had all of our information in one place. It's just too bad when you try to do anything with your account it freezes everytime you click something. If they would fix this issue then it could be great! Not many negative things about lemax at this time but if they were able to get rid of the freeze issues everything else would work out perfectly. So far so good though since we've started using them! They are very helpful and always willing to help even after hours or weekends. Before switching over from another provider I thought there might be some problems but nothing was seen until a few weeks later. There isn't much to say other than that everything worked flawlessly up til this point.