When I came across DICASAL's web store while looking for equipment for industrial material handling, I had great expectations for it. However, I had a really negative experience with the website. The website was busy and difficult to use, which made it challenging to find the particular things I was looking for. When I did locate the casters I required, I was surprised to discover that the pricing details were hazy and difficult to understand. To make matters worse, I was unable to complete the purchase after receiving an error warning when I tried to place my order. I requested help from DICASAL's customer service, but I received delayed service and unsatisfactory responses. I gave up after making a number of fruitless attempts to place my purchase and talk to customer care about the problem, so I found an alternative provider for my material handling requirements. Overall, I had a terrible time shopping at DICASAL's online store. I felt irritated and alone as a consumer because of the unhelpful website design, murky pricing, and subpar customer service. I wouldn't advise anybody looking for dependable industrial material handling products to shop at this website.