I love how easy it was to use, there are so many features that you can't even begin! It's not perfect but what software ever really will be? The customer service has been amazing as well with any questions or concerns we have had they respond quickly (even over holidays). They also offer tutorials for free which helped us get up-to speed very fast since our previous CMS didn’t come preinstalled in WordPress like other programs do these days!! We were looking at several different options before deciding upon this one - their support team definitely made them stand out from all of those others because 1)they're awesome 2.)They seemed honest about trying things 3.).