Unfortunately I had to return the product. I have had and still have several USB headsets. I tested this particular machine on 5 computers with different hardware. 1 was Linux (Ubuntu) and the rest were Windows. It worked fine on 2 Windows devices and on Ubuntu. For some reason, he was never able to enroll the device on the other two Windows devices. However, other USB headsets will work just fine. I've spent hours troubleshooting. There were no problems with the various USB ports or audio jacks, the motherboard was fine, Windows didn't report or log any errors. The thumb driver, other hardware, and other headsets and speakers worked with the same ports with no issues. I have decided to return the product. I had no problems processing the return. For the computers she worked on, the headset was comfortable and the sound quality satisfactory. I'm not an audiophile, but for a more or less average person I had no complaints. The frame felt a bit cheap, but that was more or less par for the course given the price. I'm giving it 3 stars because of the above issue.
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