Top buttons do not work. The voice control button does not work. I've tried going back and have been on the phone to customer service for over 30 minutes but I'm back on hold. It reminds me of the past. Turn it off. back now No, it still doesn't work. ok take out the batteries Put them back in. Still working. Press the 4 color button and the back button for 15 seconds. that did nothing? No, like I said, all the bottom ones work except the top 3. Okay, let me put you on hold. Are you still there? Yes, I will contact Samsung here.
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