Four sticks of 16GB RAM arrived at the nearest Revain locker and I was so excited to see what my new 27" iMac with 64GB RAM would do for about 1/3 the price of Apple OEM RAM would do. But my excitement quickly turned to frustration when the iMac wouldn't boot up with the new RAM. I was ready to set up a return with Revain but decided to call OWC tech support first. After a short wait, Darrin took my call. "He said he was in the Northwest suburbs of Chicago and I was grateful for the support ON THE SHORE. Darrin was pleasant, articulate and obviously didn't read the script. He asked me to close the four OWC RAM sticks remove and erase contacts with rubbing alcohol (he first offered an eraser, but I didn't have one. While he waited patiently on the line, I erased the RAM, dried it out, and then put the sticks back in one by one - booted the computer on each new stick to check no sticks were bad. , for your shoes - and 64GB RAM counted from my iMac Darrin says the memory has a lifetime warranty, my support call is logged and if the RAM ever fails, in the In It will be replaced in the future. Great customer experience!
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