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42 Karma

Review on Sierra Experts Managed IT Services by Kantrel Tunstill

Revainrating 5 out of 5

Great customer service along side great products

I have used this product for about 4 years now, and there has not been any problem to encounter yet. I think it is one of the best tools in my arsenal that helps me to manage all the servers and devices in my office. There are many features that makes it easy to manage as well. The UI is very user-friendly and there is nothing that comes up as an issue. Sometimes we do face some issues but they are mostly resolved within a few minutes. This software really does help to make us save so much time from managing our network of computers in the office. The team at Sierra is very knowledgeable and professional in their work. They are always willing to go above and beyond for their customers, and they do it with a smile! I have not found any issues with this team. I highly recommend them. If you need help with your network or computer issues, I would definitely check out Sierra Experts. We had some issues with our computers that were causing us problems. We called Sierra to come check it out and they did an amazing job of fixing everything.

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Pros
  • Very dependant upon client needs.
Cons
  • Almost never