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Sierra Experts Managed IT Services Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Managed IT Services

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Description of Sierra Experts Managed IT Services

Decrease downtime and increase budgeting predictability with cost-effective remote systems management solutions.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great customer service along side great products

I have used this product for about 4 years now, and there has not been any problem to encounter yet. I think it is one of the best tools in my arsenal that helps me to manage all the servers and devices in my office. There are many features that makes it easy to manage as well. The UI is very user-friendly and there is nothing that comes up as an issue. Sometimes we do face some issues but they are mostly resolved within a few minutes. This software really does help to make us save so much time

Pros
  • Very dependant upon client needs.
Cons
  • Almost never

Revainrating 5 out of 5

Excellent Customer Service + Knowledgeable Engineers

The customer service is excellent! They are very knowledgeable, responsive to our needs/concerns & always willing to go above and beyond for us as needed. I've worked w other managed services providers in the past (both large companies that provide cloud support AND small businesses) but they have by far been my favorite so far. There's no question their team of experts will exceed your expectations!! We had some issues at one point when moving from an older version of Windows 7 - we were not…

Pros
  • Very thorough analysis prior installing new equipment
Cons
  • I don't really have any dislikes about this, everything is just fine