I recently made a purchase at KIASLORE, but regrettably, I had a less than ideal encounter. It was difficult for me to find what I was looking for on the website because it was difficult to navigate and the product descriptions lacked sufficient information. To make matters worse, the items in my order were improperly packaged and had been damaged during shipping when I finally got them. I requested help from customer service, but the answers I received were unhelpful and callous. I was extremely dissatisfied with KIASLORE's website and customer support as a regular customer. Although their goods might be of high quality, the carelessness with which they treat their customers is intolerable. To give their customers a more positive experience, I hope KIASLORE will make the required improvements to their website and customer service.