I have my fourth Aeronccino3. The first one stopped working shortly after purchase and they sent me a replacement. This one stopped working but as it was already a replacement nothing could be done. Bought a third one because it's great and fits my needs when it works. Then he stopped and I swore them off. After a while I tried again - machine #4 which stopped working yesterday, literally a month after the support window ended. Loud and warm, but there's no foam at all. I take good care of all my kitchen utensils - they have all been used only once a day, cleaned thoroughly and carefully after each use, taking care not to get the bottom on the outside of the canister wet. Definitely not a cheap machine and I expect a better product from Nespresso.
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