The service I received from them when we purchased our computer equipment for my business as well as other companies that use it everyday! They are very helpful & knowledgeable about computers/network issues!! We had an issue once where one of our servers would not load up at first but then came back online after being off several minutes or so (we don't know why this happened). It took awhile before someone could come out again because there were no techs available until later than expected time frame - which made me nervous since i needed those files immediately. But everything worked fine afterwards though :) Would definitely recommend using these guys if you're looking into purchasing any type of IT related items such as networking devices etc..