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China, Beijing
1 Level
666 Review
45 Karma

Review on KEiiD by Michael Weaver

Revainrating 1 out of 5

A Disappointing Online Shopping Experience Can Be Had at KEiiD

I was looking for audio and video accessories not too long ago when I had the chance to shop at KEiiD's online store, and I have to admit that I was quite dissatisfied with my experience there. In spite of the fact that the business asserts that it provides the most innovative and cutting-edge products available to improve the quality of your audio and video experiences, I did not find this to be the case. To begin, the website had a terrible user interface and was very difficult to navigate. It was difficult to navigate through the various products due to the arrangement, which was unclear. It took me a considerable amount of time to locate what I was looking for, and even after I did, the product descriptions were unclear and lacked the essential details. Second, the process of transporting and delivering the goods was a total and utter fiasco. I had to wait for my order to appear for weeks, and when it finally did, the product was damaged and did not operate as it should have. When I attempted to get in touch with their customer support, I was met with representatives who were both unhelpful and rude, and they offered me very little to no assistance. In the end, I was able to get a replacement for the damaged product I purchased, but the new one was not as described in the advertisement. The sound quality was subpar, and it did not measure up to the high standards that KEiiD asserts it upholds in its products and services. My time spent shopping at the KEiiD online store was, on the whole, unsatisfactory, and I would not suggest the store to anyone who is interested in purchasing high-quality audio and video accoutrements. The company's website is difficult to navigate, the shipping procedure is unreliable, and the products do not live up to the promises made by the company.

Pros
  • New, improved, and simple to use.
Cons
  • Product specifications that are unclear.