Hello there. The topic I want to write today is about KOM. KOM is a store created in the UK in 2017. Although KOM, which sells sports products, has been operating for only 4 years, it has been more successful than some big stores. The store sells all kinds of parts for bicycles and gives a 100% guarantee on the quality of the products sold. This is a very good feature, because some stores do not give guarantees for their products, thus losing the trust of the customers, thus reducing the number of customers. The store has an official website and makes online sales through this site.
According to statistics, all products ordered online are delivered to customers within 2 days, which I think is an excellent demonstration. Because the long delivery times in many stores reduces customer satisfaction. It is possible to find customers' comments about KOM on the Internet. In addition, the fact that most of these comments are positive is an indication of the correct strategy of KOM. The availability of Mastercard, Visa, Paypal and many payment methods on KOM's website is among the features that customers like the most. But I think the design of the website needs some updates. That's all for today, thanks for reading.