I like that is has so many features to help with my everyday needs. So far the most helpful feature is the ability to search multiple databases at once. The interface could be improved to include more icons on each page of the software. It is still a little clunky and not very intuitive. However it does do everything I need it to do and it is fairly user friendly. There are times when I am trying to find something in a specific database but can't figure out how to get there. Sometimes I will have to ask someone else to help me. That is not always ideal. The software allows you to run many different searches all in one place. This makes the process faster.