Review on TOPdesk by Andrew Grant

Easy installation with quick support from Salesforce. Great product for managing tickets in multiple countries! The best part about this software is it's ease of use. I can easily access all my ticket information without having to go through different screens or tabs each time. Also very user friendly and has great features like adding attachments etc. Nothing much at present but will update once i have used more extensively. This helps us keep track of our customer requests while also giving them easy way to communicate back with us regarding any changes they require.