SBN Review
4
·
Very good
Rating
4.2
IT Management, IT Service Management Tools
Description of SBN
SBN is the central station software package that covers all IT needs of a central station from Marketing to Service. Each module is designed to support the global monitoring market featuring monitoring, Customer Service, Marketing, Purchasing, Scheduling, and Billing
Pros
- It's very easy to make reports and run specific searches
Cons
- I wish there was a way to customize the system to our specific needs and processes
Pros
- The customer service and the customer care team are very helpful with any issues or issues we have
Cons
- I have to be very in my own to use it
Pros
- Also ableto assign tasks directly through their platform instead having someone call back later.
Cons
- Secret