Comes in its original box with no additional packaging . On arrival the box was open and in a sorry state. Although the inner packaging appeared undamaged, the two plastic handles on the removable insert were chipped off. Cosmetics only and nothing to interfere with the food or her ability to cook. Actually I glued the pieces back (1st 2nd photo). I later noticed that the heating element is offset from the outer shell (last 2 pics). Cosmetics again. The stove is still cooking. I was specifically looking for a versatile stovetop stovetop cooker with a removable pan and was very happy to find this one from Green Life. I have other pans from them and am happy with them. The real challenge for me will be the first time I have to brown/roast the meat first before heading to the stove. I like that it has a cooking timer and switches to keep warm after the specified time. I'm still learning it but so far I'm happy with how it cooks. I'm giving 4 stars due to a bug, but I understand it's very 1st world on my part to complain about it.
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