I like that it's easy to use for my staff members who are not very tech-savvy. It has saved me time by having an electronic copy of every visit/appointment instead of trying to remember what happened during our last appointment or if we have documentation at home. Sometimes there can be a delay in receiving the data from EMR but it gets better over time. The only thing about this product I dislike is how sometimes it takes longer than expected before getting updated information into the system. I would recommend using this application so your clinic will know exactly when appointments were made and they won't miss any vital info while writing their progress reports. We're able to get copies of everything in one place. This helps us keep track of every aspect of a client's care.